Cookie and Privacy Policy

>Responsible Entity for Data Processing

THE CYMSTUDIO TEAM, LDA (hereinafter “THE CYMSTUDIO”), with headquarters at Rua do Moinho Vermelho, 638 r/c  C, 2645-449 Alcabideche, Portugal, registered with VAT number PT 519113365, is the responsible entity for  processing your personal data in compliance with the General Data Protection Regulation (GDPR) EU 2016/679 of the  European Parliament and of the Council, of April 27, 2016, and other applicable national legislation and regulations in  force.

 

What Data We Collect

Navigation on this website does not collect personal information. However, when you use our contact request forms  or information request forms, you will provide personal data, usually: name, company name, email address, and  telephone number.  

Website navigation information is collected using session cookies that do not specifically identify you. The personal  data collected and processed by THE CYMSTUDIO are only those provided and consented by clients, partners, or  suppliers in strict compliance with the provision of contracted services.

THE CYMSTUDIO does not collect personal data or accept requests for information from minors aged 16 or under.

 

How We Use Your Data

Client data will only be used essentially in the contractual fulfilment of the provision of services and in compliance  with applicable legal obligations, and may be provided to third parties strictly within the scope of that provision of  services and for which they are essential for the proper execution of the same, or within the scope of legal obligations  imposed by law.

Your personal data will only be used for:

  • Responding to contact and information requests
  • Providing contracted services
  • Managing client relationships
  • Complying with legal and regulatory obligations
  • Improving our services and website functionality

 

Period of Retention of Personal Data

Personal data will only be kept for the minimum period necessary for the contractual and legal obligations that led to  its collection and for the fulfilment of any obligations imposed on THE CYMSTUDIO within the legal or judicial  deadlines for the conservation of such personal data.  

As a general rule:  

  • Contact form data: retained for up to 3 years after the last contact
  • Client data: retained for the duration of the contractual relationship plus the legal retention period required  by Portuguese law (up to 10 years for tax and accounting purposes) 
  • Marketing communications: retained until consent is withdrawn  

 

Security of Personal Data

THE CYMSTUDIO is committed to your security and privacy and therefore implements technical and organizational  procedures that ensure an appropriate level of security by:

  • Keeping personal data secure during storage and transmission
  • Limiting data use to strictly necessary purposes
  • Restricting access to authorized personnel only
  • Implementing appropriate security measures to prevent unauthorized access, loss, or disclosure

 

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you are granted the following rights:

  • Right of Access: request a copy of your personal data we hold
  • Right to Rectification: request correction of inaccurate or incomplete data
  • Right to Erasure (Right to be Forgotten): request deletion of your personal data
  • Right to Restrict Processing: request limitation of processing activities
  • Right to Data Portability: request transfer of your data to another organization, or directly to you
  • Right to Object: object to processing of your personal data for specific purposes
  • Right to Withdraw Consent: withdraw consent at any time where processing is based on consent

 

To exercise these rights, please contact us by email at info@thecymstudio.com or by written request to our  headquarters at Rua do Moinho Vermelho, 638 r/c C, 2645-449 Alcabideche, Portugal.  

If you are not satisfied with our response, you have the right to lodge a complaint with the Portuguese National Data  Protection Commission (CNPD – Comissão Nacional de Protecção de Dados) at www.cnpd.pt.

 

Types of Cookies We Use

The CYMSTUDIO website uses the following types of cookies:

  • Technical / Essential Cookies. These cookies are necessary for the website to function correctly. They do not collect personal information. Disabling them may affect navigation or prevent certain content from displaying.
  • Session Cookies. These technical cookies store user choices during browsing and are deleted when the
    browser is closed. They manage session identifiers required for safe and efficient website operation.
  • Analytics Cookies. We may use Google Analytics or similar tools to understand how visitors use the website. These cookies may track time spent on the site, pages visited, and browsing patterns. This information helps us improve user experience. For more details, see the official Google Analytics page.
  • Third-Party Cookies. We may use cookies from trusted third parties, such as social media platforms (when plugins are used), analytics providers, or service providers essential to website functionality. Data collection by these parties follows their own privacy policies.

 

Managing Cookies

You can configure your browser not to accept cookies. However, deactivating cookies may result in incorrect execution of some website features.
To manage cookies in your browser, consult the following instructions:

 

Links to External Websites

This website may contain links to external websites. We are not responsible for the content and accuracy of third party terms and conditions of use and cookie privacy policies. We advise you to consult the privacy policies of those  websites, as this privacy policy only refers to this website.

 

Privacy Policy Updates

THE CYMSTUDIO reserves the right to change this privacy policy whenever it deems appropriate. The updated version  of our privacy policy will always be available on our website. We recommend that you review this policy periodically.

 

Contacts and Clarifications

In the event of any doubt regarding the processing of personal data, please contact us:

Address: Rua do Moinho Vermelho, 638 r/c C, 2645-449 Alcabideche, Portugal Phone: +351 917 333 000 (mobile  network call) Email: info@thecymstudio.com  

This policy is effective as of May 2026.